UHK60 v2 doesn't wake up with my macbook on firmware 15.0.1

General
1

I used the Agent app to change a keymapping today and it had me update the firmware to 15.0.1. Since then I have the following problem:

I use a macbook with an external display. The macbook stays closed.

  1. when i lock my screen the macbook goes to sleep
  2. pressing a key on the keyboard doesn’t wake the macbook up. The UHK lights do not come on.
  3. if i wake up the macbook with my trackpad the UHK lights still do not come on, and keypresses are not registered with the OS.

Not sure what the firmware version I had before was, but before today I last configured the keyboard on August 4 2025.

2

Have you tried turning it off and back on again? :laughing: JK (kinda)
Try unplugging/reconnecting the USB to see if it (UHK) comes back on. Another potential workaround could be to use the reboot macro. Idk if the UHK60 would be able to trigger macros while it’s in that state or not, but it’s worth a shot…

Anyway, it sounds like it’s probably a known issue:

3

It seems like the firmware update may have affected how the keyboard handles USB wake signals. Some external keyboards stop sending the proper signal to macOS after updates. Testing the keyboard on another system or trying a different USB port could help narrow it down.