UHK80 enter keys stop working, reset RHS fixes it

My UHK80 enter keys will stop working - several times a day. By “enter keyS” I mean both the actual “Enter” key on the RHS and also the key on the added LHS key cluster that I have mapped to “Enter” via Agent.

Clicking the RHS reset button always instantly fixes it.

(To me either of those symptoms means it isn’t the result of a dirty key.)

This just started happening maybe 3 or 4 weeks ago? Keyboard firmware is 16.2.0 both LHS&RHS. (Key cluster is 13.0.2.) (Though when it started happening it was on a previous firmware, I upgraded firmware immediately after I first noticed it.)

Suggestions? – David

  • Verify by downgrading the firmware.
  • Share your userconfig.