Updates bricks keyboard without a warning

Worst experience with the best keyboard overall.

UHK80

Imagine working or playing and your keyboard stops working and starts printing logs on a small window. This happened to me already at least 4 times.

Common thing at all times - it had update available.I did not try to update anything when it happened. To my knowledge Agent was not running at the time.

So I need to find my old keyboard, find agent and install an update. Why?! It’s a keyboard!

After installing an update Agent cannot find UHK keyboad, despite it being connected via wire.
When pressing any key on a keyboard it shows errors on small screen:
”USB: remote wakeup request failed: -1”

This time it seems, that keyboard reset after PC restart after installing updates fixed the problem, but why it happens? Why it suddenly just stops working?!

Imagine working or playing and your keyboard stops working and starts printing logs on a small window.

Which logs?! Photo or at least a vague memory what they were talking about?

Common thing at all times - it had update available.

What do you mean? How does that “had update available” exhibit?

I don’t understand what happened and what you did then and what happened next!

Agent…

Agent has an autoupdate feature that can be disabled in settings.

”USB: remote wakeup request failed: -1”

This means that the uhk believes the host to be asleep. This sounds like a bug of the usb stack, probably an instance of this problem: Stuck at status "Asleep" (UHK80) · Issue #1639 · UltimateHackingKeyboard/firmware · GitHub . We have not managed to pinpoint it down unfortunately.

As for a solution…

Ideally please subscribe to the github issue, monitor it and help with testing when needed.

Les ideally, create a reboot macro to be able to restart the keyboard when you encounter a problem.